Our belief is to promote safe driving practices and appreciate those who follow them. With Auto Correct, you can experience calmness and assurance while driving, along with saving money on your insurance premiums. Additionally, you can earn cashback for your safe driving habits.

• Improve your driving: Our telematics technology helps you become a better, safer driver by providing feedback on your driving habits.
• Earn rewards: Drive safely and maintain high scores to earn loyalty points, redeemable at participating outlets.
• Save money: Good drivers could receive a premium cashback of up to 15%.

• Lower premiums for safe drivers: Your personalised insurance rate is based on your driving habits, rewarding you for being a safe driver.
• Faster claims process: Auto Correct's data collection makes settling claims quicker and more efficient.
• Ongoing rewards: Earn loyalty points for good driving, which can be redeemed at various outlets.

A telematics device is a device that can installed in a car, which records information about how, when and where the car is driven. The telematics device also records driver behaviour related to acceleration, braking, and cornering, which are key factors in judging the safety of a driver. A telematics device makes telematics insurance possible.

When you buy telematics car insurance from Heritage Insurance, information is collected by a telematics device that is fit out of sight in your car. There is a SIM card inside the telematics device, which means that it works like a mobile phone. The device sends information to Heritage Insurance that is analyzed to determine how safely you drive.

You are provided with a summary of the information collected from your telematics device through an app installed on your mobile phone. This includes your driving score, tips on how to improve your driving, and a review of your trips among others.

The device records:

• Distance travelled
• The time of day or night
• Your driving style: how you accelerate, brake, and negotiate corners

The device is also capable of collecting other engine functions such as temperature and engine rotations, but these are not used for telematics insurance

Yes, the fitting of the device is simple and is fully compatible with the majority of vehicles. An option exists where the device can be fitted in the engine compartment. This is useful for rare car models or where the space provided by the vehicle manufacturer for the OBD port is not sufficient.

The data collected is confidential and access is limited to only the staff administering the product and to the extent that they are discharging the activities. Access logs are monitored to ensure compliance. Staff have signed confidentiality agreements with clear disciplinary procedures in the event of non-compliance.

Data cannot be shared with any authority unless it is through a court order.

On enrolling for our telematics insurance policy, you will download the Auto Correct Mobile Application which will provide you with a dash board showing a summary of the following among others:

i.   Vehicle location

ii.   Number of trips made

iii.   Your score for the last 7 days, 30 days and one year

iv.   Driving exceptions such as harsh braking or acceleration

v.   Tips on how to improve your driving based on your driving exceptions

We will not release your data to the police or to any civil authorities, unless we are required to do so by law or a court order.

This is a points-based loyalty program that rewards you for good driving. The points awarded are based on your driving behavior. The points can be redeemed for an exciting choice of reward options guided by your preferences.

All customers who have effected an Auto Correct Insurance policy with Heritage Insurance are automatically eligible. On buying an Auto Correct motor policy, our technicians will help you download the Auto Correct app that among other things, maintains your driving and reward points.

If redeemed at your outlet of choice with a Buy Goods or Paybill No

• Pick your goods
• Cashier keys in your goods and prompts you to pay
• Dial *415*415# and follow the prompts for Till Redemption (Option 1) till the very end
• Inform the cashier to check for Mpesa confirmation code from “Tally International”

We have expanded our loyalty redemption outlets and you can now redeem directly at your outlet of choice where there is a Buy Good Number or Paybill Number be it a fuel station, or bookshop, you can also purchase Safaricom airtime for prepaid subscribers

You can redeem the value of your points for a variety of things depending on the outlet you choose and the number of points you have accumulated.

You will first dial *415*415* and select "points balance"

After checking the balance, select the redemption outlet and check if the points accumulated have reached the number required to redeem the voucher.

No, you cannot.

Points expire 3 months after the cover period is over and are not transferrable to the next cover period while vouchers have a 6 month validity period.

Please direct all your questions to 0711 076 444 or send an email to Autocorrect@heritage.co.ke